Project Brand Acquisition Reseller Internship

Responsibilities:

• Act as the primary point of contact for resellers during the onboarding process, ensuring a smooth transition onto the Evermos platform.
• Educate and train resellers on Evermos policies, product offerings, and operational processes.
• Collaborate closely with cross-functional teams (such as commercial, marketing, operations, and customer support) to streamline onboarding procedures and enhance reseller satisfaction.
• Develop and execute strategies to drive reseller engagement.
• Monitor key performance metrics related to onboarding and engagement.
• Provide ongoing support and guidance to resellers, addressing inquiries, troubleshooting issues, and facilitating solutions.
• Continuously assess and optimize the onboarding experience to enhance efficiency and effectiveness.

Requirements:

• Proven experience in sales, account management, or customer success roles, preferably within the e-commerce or technology industry.
• Strong understanding of online marketplaces and reseller dynamics.
• Exceptional interpersonal and communication skills, with the ability to build rapport and maintain relationships with diverse stakeholders.
• Proactive problem-solving skills with a focus on delivering solutions and improving processes.
• Bachelor’s degree inany fields with min. 1 year of experience in online sales 
• Able to work from office (Bandung)